Novitas Solutions requires that forms submitted through their Electronic Data Interchange (EDI) must include a signature from the authorized official or delegated official listed on the Medicare enrollment application (CMS-855). The policy – which took effect on Sept. 1, 2016 – requires a signature for forms such as the EDI enrollment form, Novitasphere Portal enrollment form, and other EDI provider forms.
Any EDI provider forms submitted that are not signed by an authorized or delegated official are being rejected, and a corrected form must be submitted. Novitas says the missing signature is the number one reason these forms are being rejected.
Those who wish to check on the status of an application should allow ten business days before contacting EDI.
Who Is Affected by the Signature Requirement?
The signature requirement affects these two types of EDI customers:
- Those looking to enroll.
- Those who need to make changes to an existing EDI enrollment.
Existing EDI customers who are not making a change do not need to take any action.
How to Verify Your Authorized or Delegated Official
If you're unsure of your authorized or delegated official, you can verify this information using the Medicare Provider Enrollment, Chain, and Ownership System (PECOS).
Physicians or practices with questions can contact EDI Services by phone at 1-877-235-8073, Option 3.
Pennsylvania Medical Society (PAMED) members with questions can also contact our Knowledge Center at 855-PAMED4U (855-726-33348) or KnowledgeCenter@pamedsoc.org.