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Pathway for Improvement

A Tool to Facilitate Conversations and Solutions

​Take the following steps to complete this online course:

For the 2 hour course:

  1. Open and read the article – BoardBRIEF - Hospital-Medical Staff Relationships
  2. Open and read the article – Do You Know How to Give Constructive Feedback
  3. Open and read the article – How to Improve Doctor-Administrator Relations
  4. Open and read the article – Tossing Hand Grenades How to Deliver Feedback in Medicine Today
  5. Complete the Physician Survey Tool You can also use this link to review and print a report with your responses.
  6. Select the “Claim CME” icon at the end of the Survey Tool to complete an assessment and earn CME credit. (Requires a score of 70% or higher.)
  7. Print out your CME certificate at the end of the assessment.

Objectives - At the conclusion of this activity, participants should be able to:

  • Recognize the skills needed to improve communication as well as to provide feedback in a positive constructive manner.
  • Classify current cultural or process gaps within their organization through the use of the survey and provide meaningful input into the creation of solutions.
  • Review personal responses to assess for opportunities to contribute to improving the organizational team.
  • Support the process of becoming a better engaged team member.

Accreditation and designation information

The Pennsylvania Medical Society is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The Pennsylvania Medical Society designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credit(s)™ .

Physicians should only claim credit commensurate with the extent of their participation in the enduring material.

Activity Development Team

  • Gaspere Geraci, MD, Planning Committee/Content Curator
  • Tracey Glenn, CPC, CPC-H, CCS-P, Planning Committee/Content Curator
  • Marcia Lammando, RN, BSN, Planning Committee/Content Curator
  • Leslie Howell, Planning Committee/Content Development

The members of the Activity Development Team have no relevant financial relationships to disclose. This activity was designed to comply with state CME requirements for patient-safety CME.

Enduring material posted: Oct. 25, 2016

Enduring material expires: Dec. 31, 2018

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