Communicating with Patients/Peers

Home > Learn & Lead > Topics > Communicating with Patients/Peers & Lead:Topics:Communicating with Patients/Peers<p> <img src="/PublishingImages/Communicating-with-Patients-Peers.jpg" class="ms-rtePosition-2" alt="" style="margin:5px;width:175px;height:115px;" />Recognizing and responding to patient concerns effectively, having strategies in place to deal with family members, and using non-traditional communication channels are examples of best practices that can enhance the physician-patient relationship.</p> Are Your Patients Saying about You Online? <p>​Many patients take online reviews into consideration when choosing a physician. What are the best practices for physicians who wish to respond appropriately to online reviews? PAMED offers education and resources that can help. <span id="part1"><span></span></span></p><div id="ctl00_ctl41_g_898db040_9116_4e4f_a0a6_3b226d5817c1_ctl00_ctl05_ctl19_ctl00_ctl00_ctl04_ctl00_RichHtmlField_EmptyHtmlPanel" style="text-align:center;display:none;position:relative;"><a title="Click here to add new content" href="/_layouts/15/Catalog.aspx?Url=http%3A%2F%2Fpamed%2Dsp%2Dprod%3A15000%2FLists%2FPAMED%5FArticles%2FNewForm%2Easpx%3FSource%3Dhttps%253A%252F%252Fauthor%252Epamedsoc%252Eorg%252FLists%252FPAMED%255FArticles%252FAllItems%252Easpx%2523InplviewHashd605283c%252De0f9%252D430e%252Dbe1f%252D12223c04b0e0%253D%26RootFolder%3D%23" style="padding:8px 0px;">Click here to add new content</a></div><p> </p> Reputation Management - CME <p>​​​​In “Managing Your Online Reputation,” a three-part online program from the Pennsylvania Medical Society, physicians learn how online reviews work and why it’s critical that they monitor these reviews.</p>Physicians;#Members Only;# Difficult Patient: Strategies for Better Communication (CME)​​In the latest edition of PAMED's CME publication Managing Risk, learn how to implement appropriate processes and protocols to improve your communication with difficult patients.Physicians;# to “No” (CME)In <i>intouch</i> Vol. 12, No. 3, improve the skills required to better understand and assess patient behaviors and motivations, Evaluate your behaviors and emotions and understand how they affect the outcomes of difficult encounters with patients, and implement strategies that allow you to accomplish the goal of maintaining good relationships with patients, while at the same time practicing good medicine.Physicians;#

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