How Can I Implement a Medical Practice Monitoring Program?
Often requested by a state licensure board, practice monitoring provided by LifeGuard includes direct observation of the delivery of care and a comprehensive medical record keeping documentation review. Practice monitoring may be requested after a physician undergoes continuing medical education to improve their medical knowledge or skill.
Practice monitoring is often indicated after a concern with prescribing, mostly opioids, or measures to ensure patient safety, such as infection control, occurs.
LifeGuard offers a practice monitoring program to help ensure the safety of patients as well as to provide a framework through which any issues can be addressed. We offer immediate feedback when applicable as well as a plan to institute procedures and protocols to ensure the safe practice of medicine. LifeGuard staff members conduct an initial on-site review and follow-up review and assessment to determine whether recommendations from the previous visit have been followed.
Components of practice monitoring during the initial and follow-up visits include:
Record-keeping review: A comprehensive review of medical record keeping practices and documentation
Patient-flow analysis: Understanding the current patient flow and documentation processes and procedures
Filing processes: Review current filing procedures, clinical chart flow and archival processes
Chart evaluation: Examine charts to assess how clinical information is recorded and stored within the record. Chart appearance, structure and ease of use will be compared to best practices in record keeping.
Compliance practices: Observation of the physician's day-to-day practices to assess compliance to standards of care
Testing: Diagnostic tests and/or examinations when necessary
What Types of Recommendations Can a Medical Monitoring Program Provide?
LifeGuard's independent medical practice compliance monitoring program is developed on an individualized basis, considering all factors that have led to the need for this service. Often our team finds that a physician's medical skill and knowledge is appropriate, however the supportive framework for the delivery of care lacks processes and procedures to ensure that the physician is able to provide care in accordance with clinical best practices.
Recommendations for change can include:
- Creating/changing the process for medical record keeping practices
- CME education when there is a need to address an identified deficit in clinical skill or knowledge
The selected encounters and supportive documentation will be reviewed by a certified professional coder (CPC) and certified professional medical auditor (CMA) who is a faculty member of LifeGuard to determine adherence with nationally recognized documentation standards. The physician monitor will be board-certified, actively practicing with commensurate experience in the specialty of the physician who will undergo monitoring.
Benefits of LifeGuard Practice Monitoring
LifeGuard personnel are completely unbiased and committed to ensuring that our medical practice compliance monitoring services are provided in the most credible and fair manner possible. We strive to help healthcare organizations protect their patients by making sure all of their practitioners uphold the highest standards of care.
Our customized program is designed to accommodate the specific clinical focus of each physician participant and is focused on providing completely objective assessments. LifeGuard has been a trusted partner of healthcare organizations for several years, and a resource for remediation recommendations through clinical assessment services.
Our staff members always treat participating physicians with the utmost support, care and respect, and are committed to providing timely and thorough communication to our clients through each step of the process.
Choose LifeGuard as Your Independent Medical Practice Compliance Monitor
LifeGuard is a trusted resource for physicians, healthcare organizations as well as other referring entities such as state boards of medicine, peer review boards, credentialing committees and others. We offer a wide variety of services, including competency skills assessments, evaluations of physician knowledge and skills, and recommendations for remediation, when necessary.
Clients turn to us for several reasons. LifeGuard can be used to establish a baseline for a facility's aging physician population and then perform ongoing measurements against that baseline. We provide help when a physician's decision-making abilities or management of patient care are called into question. We also assist physicians who are transitioning to a new specialty or recovering from an injury or disability.
We know how sensitive these types of services can be, so each and every one of our team members is committed to providing services in the most professional and supportive manner possible. Our goal is to ensure that patients have complete confidence in their physicians and healthcare facilities.
contact LifeGuard online or give us a call at (717) 909-2590 if you would like more information on the LifeGuard Practice Monitoring program or any other service we provide.