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• Diagnosing and Treating an Ailing Practice
  In Converge Vol. 4, No. 3, employees at Warrington Family Practice haven’t gotten raises for the past three years due to a lack of profitability. However, the employees feel that recommendations they have made in the past to improve the practice’s financial situation have fallen on deaf ears. 1.00 AMA PRA Category 1 Credit™
• Focus on Physician Recruitment
  In Converge Vol. 4, No. 2, Warrington Family Practice is hiring a new physician and has made an employment offer after almost a year of interviewing. However, some of the physicians feel the practice could have found a more acceptable “fit.” 1.00 AMA PRA Category 1 Credit ™
• Leading the Practice’s Quality Improvement Efforts: Someone Has to Step Up
  In Converge Vol. 4, No. 1, Warrington Family Practice is working on implementing a falls prevention program as part of its efforts to achieve patient-centered medical home certification. 1.00 AMA PRA Category 1 Credit ™.
• Situational Leadership and Its Role in Transition Planning
  In Converge Vol. 3, No. 4, the physicians and staff at Warrington Family Practice are challenged with creating a transition plan for their practice when one of their physicians wants to transition to part-time work. 1.00 AMA PRA Category 1 Credit™.
• Confront Respectfully; Solve Problems Effectively
  In Converge Vol. 3, No. 3, the physicians and staff at Warrington Family Practice are challenged with using their EHR system to meet the new Meaningful Use requirements. 1.00 AMA PRA Category 1 Credit™.
• Lead or Follow, But Don’t Stand in the Way of Change
  In Converge Vol. 3, No. 2, Warrington Family Practice uses project management skills to implement major changes in the organization. 1.00 AMA PRA Category 1 Credit™.
• Sharing Vision through Strategic Planning
  In Converge Vol. 3, No. 1, Riverside Gastroenterology embarks on a strategic planning process with parent company Valley Medical Group. 1.00 AMA PRA Category 1 Credit™.
• Communication amid Conflict and Change
  In Converge Vol. 2, No. 4, Valley Medical Group and Riverside Gastroenterology deal with internal conflicts and perceived differences in goals, which surface while implementing an electronic health record system. 1.00 AMA PRA Category 1 Credit™.
• Communicating about Change
  In Converge Vol. 2, No. 3, Riverside needs to involve the whole health care team as they consider implementing an EHR system. 1.00 AMA PRA Category 1 Credit™.

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